“Depending on the specific situation, I may use different approaches to resolve different conflicts. First I would try to understand the situation, know what’s going on and analyze the issues. I would work as a mediator to bring all parties together and talk it out. I would listen carefully to all of them and help them analyze the pros and cons of their points. If possible, I would use existing documents and standard to help make decisions. In many case I would be able to find compromise acceptable by all parties. Only if when necessary I would bring in upper management to solve the issue. In general, to avoid possible conflicts, I would encourage effective communication among all team members and enforce documentations.”
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