Are you responsible, mature, and capable of handling conflicts in the work? If so, you may get the job. So answer what your employer wants to hear. Tell a story about a dispute or conflict you had with a co-worker and how you resolved it in a positive way.
Don’t say you are so good with people and never have to handle conflicts. They don’t believe you.
“In dealing with conflicts or disagreements, I always listen
carefully and try to understand my coworker’s perspective. It’s
important to remain calm, which prevents arguments from escalating.
Keeping an open mind, I present my side of the issue and listen to my
coworker’s side. Usually we can come up with a compromise that we both
agree on. If this doesn’t work I will suggest we get a third opinion,
either from another coworker or the boss, to help resolve the issue. In
my last job a coworker and I disagreed on the best way to create a
automatic data migration procedure for our interface process. She
wanted to acquire an expensive commercial software package; I wanted to
develop a customized in-house scripting program which is a much cheaper.
There were pros and cons to both, which we wrote down and discussed.
In the end, we agreed on implementing a free open source data migration
application with a little customized scripting configuration, which save
us money and meet our need very well.”